Account deletion
You may delete your Datiovunque account at any time. Below are two straightforward methods.
Method 1: via the app (recommended)
- Launch the Datiovunque app and sign in.
- Tap the profile icon, which takes you to the Profile screen.
- Tap "Account information".
- Scroll down to "Delete account" and tap it.
- Approve the deletion when the dialog window appears.
Your account is deleted at once.
Method 2: by email
No longer able to open the app? Email us at:
contatto@datiovunque.itWrite from the address registered to your account, using the subject "Account deletion". Your request will be processed, and we will confirm that the deletion is done within 30 days.
Data deleted
- Your profile (name and contact details)
- Your login credentials; you will not be able to log in again
- Access to your account
Data retained (legal obligation)
Under the tax and accounting rules that apply, we must retain our records of previous transactions, along with your order history and invoices. Those records remain on our backend systems; they give no access to the service, and we do not use them to get in touch with you, whether for marketing or anything else.
Active eSIMs
An eSIM that is still active when your account is deleted can be used until it expires. Deleting the account does not entitle you to a refund and does not cancel any active eSIM.
Need to ask something about account deletion? Write to us at contatto@datiovunque.it